I have finished a first draft of the first half of my first assignment for my management and leadership award. I looked into how performance is measured, or not, in my current organisation and in education ion general. This gave me an opportunity to mention the paper by Dr Ben Goldacre, who argues that education should take a scientific approach to assessing the value of interventions, like the use of technologies, in a similar way to the medical profession assessing new drugs. I remember discussing this idea with some of my colleagues when the paper came out, and I was surprised at how the idea was immediately dismissed by one colleague in particular. Ok it was my manager. His dismissal was based around the idea that education was too important to experiment on with things like blind trials and control groups. As much as I think education is important, I would struggle to argue that it is more important than health, where this model is the cornerstone of development.
In terms of developing Key Performance Indicators (KPIs) I liked the idea of using a balanced scorecard approach. This involves setting KPIs across 4 areas:
- Customer Perspective
- Financial Perspective
- Internal Business Perspective
- Learning & Growth
There are criticisms about the detail of this model but I think it is a good place to start for an organisation to develop a holistic set of KPIs.
I also looked at how models of motivating teams. There were lots of interesting theories but the one that has stuck with me has been Herzberg’s motivation-hygiene theory. This argues that you start with a standard level of motivation and if some factors are negative (the demotivators/hygiene factors) they will drag your level of motivation down, while if other factors are positive (motivators) these will increase your motivation. The interesting thing was even if the hygiene factors were good, they would not increase your level of motivation beyond the standard level. This is particul;arly interesting at this time when I am looking at what future jib opportunites are available to me and would motivate me.
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I completed my QTLS eportfolio during the Summer and to be honest it was a frustating experience, maily due to varius technical and admin issues. My ePortfolio wont get marked until December, by which time the IFL who run the QTLS will have closed down and its work taken over by the Education and Training Foundation (ETF).
IfL and the Education and Training Foundation are committed to maintaining the integrity of professional status of QTLS
Time will tell how useful the QTLS will be.
Anyway some quick reflections on may reflections i had to do for my ePortfolio. The main thing I got from this was the fact that although training has been a part of my current role for over 8 years, the quality of the training has never really been assessed, monitored or reviewed in that time. While no one likes beeing assesed, in the long term I dont think this has been fair on the people I have delivered training to, or to myself. Its easy for me to become complacement and not develop my own skills in this area. Also it highlight that there has been a big gap in terms of quality control for me and the organisation I work for.
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Ive not posted anything on here since I compleated my MA, but this year I have started quite a few courses so I thought i’d refelct on them useing this blog rather than start a new one. So the training I have been doing, or im about to do:
- Qualified Teacher Learning and Skills (QTLS) with the Institute for Learnining (IFL)
I jave compleated my eportfolio for this and i am waiting on my result which I should get in December.
- The Institute of Leadership and Management (ILM) Level 5 award in Leadership and Management, deliverd via Results Driven Training. I have been on a 4 day residential course in Keswick, and now i need to complete 2 assignemnts to get the award
- Certified Online Learning Facilitator (COLF) with the Learnnig and Performance Institute (ILM). I start this course this afternoon.
- Basic Car maintenence with Blackpool and fylde college. I’m starting this as an evenining course tomorrow night, just to get a better understandining of how to look after my car. I probebly wont end up blogging about it, but you never know.
So theres a few reasons why im haveing this training blitz, but mainly to put me in a good position as my job is disapearing at the end of the year.